Ready Ride Help Centre
Questions About Your Next Vehicle?
Start with the details shoppers ask us about most. If you still need help, the Ready Ride team is only a call or message away.
Shopping And Vehicles
Is every vehicle inspected?
Ready Ride inspects vehicles before listing them and can walk you through the available inspection and vehicle history information before you buy.
Can I schedule a video walkaround?
Yes. Contact the team with the vehicle you are considering and they can arrange a closer look if you cannot visit the Ottawa showroom.
Can I trade in my current vehicle?
Yes. Share the year, make, model, mileage, condition, and any loan balance so the team can review the trade as part of your purchase.
What if the vehicle I want is not listed?
Send the team the body style, budget, must-have features, and timing. They can discuss current options and help look for a closer match.
Financing And Pricing
What credit situations do you work with?
Ready Ride works with a range of credit situations, including limited credit history and past credit challenges. Available terms depend on the application and lender review.
Does it cost anything to apply?
The online application is presented as free to complete and does not obligate you to accept an offer. Review all final lender terms before signing.
What happens after I apply?
The financing team reviews the information, discusses available options with you, and helps connect the approved budget to a suitable vehicle.
Are taxes and licensing included in listed prices?
Listed prices exclude HST and licensing. The OMVIC fee is included. Payment estimates are shown on approved credit and are not an offer of credit.
Purchase And Delivery
Can I complete the purchase remotely?
Yes. Ready Ride can support vehicle review, financing, paperwork, registration coordination, and delivery without repeated showroom visits.
Where does Ready Ride deliver?
Ready Ride coordinates delivery across Ontario and Quebec, including Ottawa, Gatineau, Kingston, Toronto, Hamilton, London, Montreal, and Quebec City.
How long does delivery take?
Timing depends on your location, completed paperwork, and vehicle readiness. The team confirms the delivery plan before the vehicle leaves the dealership.
Can I pick up from the showroom instead?
Yes. You can arrange pickup at 1740 Queensdale Avenue in Ottawa if that is more convenient than delivery.
Need An Answer About A Specific Vehicle?
Tell us which vehicle you are considering and what you need to know. We can help with availability, vehicle details, financing, pickup, and delivery.