Privacy Policy.

Who we are

Ready Ride is a used vehicle dealership in Ottawa, Ontario. Our showroom is located at 1740 Queensdale Ave. For privacy questions, contact sales@readyride.ca or call (613) 983-9834.

Information we collect

We collect information you choose to provide when you submit a financing application, request information about a vehicle, contact our team, or ask about pickup or delivery. This can include your name, phone number, email address, address, employment details, income range, vehicle preferences, and the contents of your message.

We may also receive basic technical information such as your IP address, browser type, device information, and pages visited. This information helps us keep the website secure and understand how the site is being used.

How we use information

• Respond to your questions and vehicle requests.
• Review and follow up on financing information you submit.
• Arrange showroom visits, pickup, delivery, or trade-in conversations.
• Send service messages and other communications you have requested or consented to receive.
• Maintain, secure, and improve our website and internal systems.

When information is shared

We may use service providers that help us operate the website, store submitted information, or deliver notifications to our dealership team. These providers may process information only to perform the services they provide to us.

We share information with financing providers or other partners only when it is needed to respond to your request or when you authorize that step. We do not sell your personal information.

Communications and consent

When you consent to phone, email, or text communication, we use your contact details to follow up about your request, vehicle options, or financing conversation. You can withdraw marketing consent at any time by contacting us. Message and data rates may apply to text messages. Consent is not a condition of purchasing a vehicle.

Retention and security

We keep information only as long as it is reasonably needed for the purpose it was collected, to complete a transaction, to maintain business records, or to meet legal and security requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

Your choices

You may ask us to access, correct, or delete personal information we hold about you, subject to legal and operational limits. You may also ask questions about how your information is being used or withdraw a consent where applicable.

Changes to this policy

We may update this policy when our services, technology, or legal obligations change. The date at the top of this page shows when the current version was published.